Membership Hold Request
This is not a termination request.
As stated in your membership agreement, you have the option to put your recurring membership on hold. If you will be absent from CrossFit Torque for more than 10 days, you may request that your membership be placed on hold for circumstances such as injury, illness, work-required travel, and job loss. You may be required to show proof of the hold-request circumstances satisfactory to CrossFit Torque. You must provide such proof, if requested, to CrossFit Torque no later than three business days before your next billing date to avoid being charged. Membership hold requests must be submitted no less than 3 business days before your forthcoming scheduled renewal date. Membership hold requests received later cannot be processed until after the forthcoming scheduled renewal payment. All membership payments are non-refundable.
This is a complimentary service we offer. This can only be requested twice a year; membership holds will be granted at the sole discretion of CrossFit Torque. The minimum hold is 10 days with a maximum of 56 days. Upon expiration of the hold period that you select below, your account will automatically reactivate and regular membership payments will resume.
Placing your membership on hold means that you will not have access to CrossFit Torque for the duration of the hold and you will not be billed for the duration of the hold. Any request exceeding 56 days will be treated as a cancellation request with a $99 fee associated. Your Assigned Commitment will be suspended for the duration of the hold and will resume when the hold terminates. Please mark your calendars as we will not issue refunds or unused portions of your membership. Please note, there are no holds during -or leading up to- the month of December.
If you chose to cancel your membership during the hold period, the standard 21-day written cancellation notice requirement stated in your membership agreement is applicable. If you choose to reactivate your membership after it is canceled, membership rates in effect at the time of reactivation will be applicable (membership rates are subject to change).